Terms & Conditions

Crosstown Logistics will make the utmost effort to make arrangement for freight transportation upon a customer’s offer for freight to be transported. Crosstown Logistics will enforce and maintain adequate means of vetting and selecting motor carriers who are authorized and in compliance according to the rules and regulations required by state, federal, and local laws; that is, motor carriers with satisfactory rating will enter into a written agreement with Crosstown Logistics, be authorized, licensed, insured, and permitted for transporting customer’s freight from its origin to its destination. Crosstown Logistics reserves the right to decline a customer’s request for arranging transportation of any freight.

Crosstown Logistics utilizing its network makes no promise, or guarantee transit times, nor can control events, the manner, or the right over motor carriers regarding how they perform their duties while transporting freight. Motor Carriers are independent from Crosstown Logistics and are considered as independent contractors. Motor Carriers assigned for transporting Customer’s freight have all the control on how they perform their duties and Crosstown Logistics’ main interest is the successful delivery within a reasonable schedule.

Crosstown Logistics does not offer collection or cash-on-delivery services whether the shipper signs Section 7 or any other non-recourse provision on any bill of lading or other document or not, the shipper shall be solely responsible for timely payment of charges of any freight transportation made using Crosstown Logistics.

Crosstown Logistics shall enter into a written agreement with each motor carrier deemed satisfactory to conduct business activities with. The written agreement between Crosstown Logistics and the motor carrier will include the roles, terms, and responsibilities that the motor carrier will abide by in respect to moving freight. The Customer may request a copy of such written agreement but shall recognize that the content or terms of the agreement may be changed from time-to-time.

Customer agrees to pay Crosstown Logistics for any expenses plus ten percent (10%) of such amount incurred by motor carrier with whom freight transportation arrangement was made if the load was canceled while motor carrier is in transit to pick up freight or if the arrangement had incurred expenses in any other way related to the freight to be transported.

Generally, motor carriers allow 2 hours for loading and offloading. If motor carrier is delayed or detained at either origin or destination, customer shall defend, indemnify, and hold Crosstown Logistics harmless for any amount of time that extends beyond the 2 hours and shall not find Crosstown Logistics liable for any delay claims. Additionally, Crosstown Logistics and/or motor carrier shall not be held liable for any uncontrollable events that may result in failure or delay in picking up or delivering freight which may cause incidental, consequential, or compensatory damages due to failure or delay of freight delivery.

Customers requesting transportation of hazardous materials shall comply with all laws and regulations as required, and shall defend, indemnify, and hold Crosstown Logistics harmless from all penalties or liability of any kind, including financial burden that may arise from customer’s failure to comply with any laws and regulations relating to hazardous material.

Crosstown Logistics operates as a broker regarding any freight tendered by Customer for transportation. Each motor carrier that transports Customer’s freight as arranged by Crosstown Logistics shall be issued a Bill of Lading prepared by the Customer in compliance with 49 C.F.R. § 373.101. A Bill of Lading shall be issued to motor carrier in each event of arranging transportation. At minimum, the bill of lading for freight to be transported should include, but not limited to:

1. The pickup and delivery date
2. The shipper’s and receiver’s correct name, address, contact number and contact person.
3. Number of packages and the description of the freight
4. The weight, volume, or measurement of freight

Crosstown Logistics shall invoice customer for freight transportation arrangement services on agreed upon rates between Crosstown Logistics and customer. Customer shall not in any event remit payment to motor carrier with whom freight transportation arrangement service was made. All invoices issued by Crosstown Logistics to customer are due to be paid within thirty (30) days of invoice date and shall accrue monthly interest at a rate of 1% on the amount owed until the invoice is paid. Crosstown Logistics hold customers liable for any fees or costs that may be incurred from, but not limited to, legal services, for arranging collection of any amount owed.

Crosstown Logistics shall be responsible for payment to each motor carrier that it conducts business with as it relates to transporting Customer’s freight. Defined in the written agreement between Crosstown Logistics and the motor carrier, motor carrier shall waive any and all claims to Customer other than Crosstown Logistics for payment.

Crosstown Logistics shall indemnify and hold harmless the Customer from claims from any motor carrier with whom Crosstown Logistics uses for transporting Customer’s freight, provided that the Customer has paid Crosstown Logistics for the freight the motor carrier seeks payment for.

Crosstown Logistics shall not be held accountable for customer’s failure to fulfill any obligations it may have to Crosstown Logistics hereunder or otherwise.

Customer acknowledges and agree to defend, indemnify, and hold Crosstown Logistics, employees, agents, and partners harmless against any and all claims, damages, liabilities, costs and expenses, and causes of action arising out of or relating to customer’s negligent or wrongful conduct. 

Crosstown Logistics offers an above satisfactory freight brokerage along with other services to its customers. The relationship between Crosstown Logistics, its employees, representatives or agents, and customer shall always be that of an independent contractor and shall not exercise any control over the other.

Crosstown Logistics has developed business relationships with its network of motor carriers with whom to deliver customer’s freight as part of providing valuable service. Therefore, in consideration to Crosstown Logistics, customer shall not approach, offer, tender, or offer freight directly to motor carrier with whom Crosstown Logistics had contracted for providing freight transportation services for a period of 24 months following the date of any load arranged for customer. If customer violates this request, customer agrees to pay Crosstown Logistics, 20% of the gross amount that the customer has agreed to pay the motor carrier for a period of 24 months following the date of the last load of customer’s freight with whom Crosstown Logistics arranged for freight transportation.

Crosstown Logistics, with its employees, independent authorized agents, or representatives, network and build lasting business relationships with customers to arrange and coordinate the transportation of customers’ freight. Customer agrees that they shall not recruit, solicit, offer employment, hire, or establish any other relationship with an employee, independent authorized agent, or representative of Crosstown Logistics to provide any service that Crosstown Logistics offers to customer for a period of 12 months following the date that Crosstown Logistics last arranged for freight transportation.